Privacy Policy

1. Information We Collect

• Account info: email, Telegram ID, or wallet address used to sign in.
• Order info: plans purchased, payment method, timestamps.
• Technical info: IP address, browser type, device — used for security and fraud prevention.
• Website visits: anonymous visit statistics (the page you arrived on, the site or search engine that referred you, device type) linked to a random browser identifier. No cookies are used for this, and we do not store your IP address with it.

2. How We Use Your Information

• To deliver purchased eSIMs and provide customer support.
• To process payments and detect fraud.
• To improve our service and analyze usage patterns.
• To send transactional notifications (order confirmations, support replies).

3. Sharing With Third Parties

We share only the minimum data necessary to deliver our service:

• Our eSIM network partner — to provision your eSIM.
• Payment processors — to complete your transaction.
• We do not sell your personal data.

4. Data Retention

We retain order and account data as long as your account is active, or as required by tax and accounting law (typically 5 years).

5. Your Rights

• Request a copy of your data.
• Request correction or deletion (subject to retention requirements above).
• Withdraw consent and close your account at any time.

6. Contact

For privacy questions: support@goafk.io