eSIM installed but no internet after landing: what to check

2026-11-03 · goAFK

Short answer

Usually one of two fixes: pick the eSIM for mobile data, and turn on data roaming for it.
Do not delete the eSIM: a QR code installs once. Still stuck? Message @goafk_support_bot.

Check in order

Mobile data line is the eSIM.
Data roaming is on for the eSIM line (no extra charges with a travel eSIM).
The eSIM line is turned on.
Toggle airplane mode for 10–20 seconds, or restart the phone.
Select a local network manually, then switch back to automatic.

Check your plan

Open your profile on the website or in Telegram: it shows whether the plan has started and how much data and time is left. If data ran out, top up the same eSIM.

Faster in TelegramSame prices in @goafk_bot. No sign-up, card, SBP or crypto, QR right in the chat.Open in Telegram

What not to do

Do not delete the eSIM to reinstall it: the QR code usually installs once.
Do not reset network settings unless support asks: on some phones it removes the eSIM.

Still not working?

Message support in Telegram (@goafk_support_bot) with your country, phone model and what the signal bar shows. Support works 24/7.

FAQ

Why do I see a network but have no data?

Data roaming is usually off for the eSIM line, or mobile data is set to your home SIM.

Do I need to set an APN?

Usually not; settings arrive automatically. If support asks, they will send the exact value.

Can I delete and reinstall the eSIM?

Avoid it: the QR code installs once. Try the checks above and contact support first.

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