Deleted your travel eSIM or got a new phone? What you can do
2026-11-04 · goAFK
Short answer
- A travel eSIM QR code can be installed only once. If you delete the eSIM, the same one cannot be reinstalled.
- Travel eSIMs generally cannot be transferred to another phone. Install it on the phone you will travel with.
- If it happened by mistake, contact support with your order ID: we check what is possible for that eSIM.
Why a deleted eSIM cannot simply be restored
An eSIM profile is downloaded to your phone once, using the QR code. When you delete it, the operator marks that profile as used, and the same QR code will not download it again. This is how eSIMs work in general, not a goAFK rule.
If you deleted it by mistake
- Message @goafk_support_bot with your order ID or the eSIM ICCID.
- Do not buy a new plan right away: support first checks the state of your eSIM.
- If the plan was never used, the refund policy explains when money can be returned.
Changing phones
- Before the trip: install the eSIM on the phone you will travel with, not the old one.
- Already installed on the old phone: keep using it there if you can, for example as a hotspot for the new phone.
- iPhone "eSIM Quick Transfer" and Android transfer tools work only with supporting operators and usually not with travel eSIMs.
How to avoid it
- Never delete the eSIM to "fix" a connection problem: restart the phone and check data roaming instead.
- Turning the eSIM line off in settings is safe; removing it is not.
- Do not erase or reset the phone while the eSIM still has data you need.